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the truth your brand is avoiding is probably your best marketing hook.

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"Most messaging says nothing new. After 30 years writing for brands that wanted to cut through, I've learned that the uncomfortable thing - the one clients instinctively avoid - is almost always the thing that works"

If you complete a task and make no mistakes, you learned nothing, because mistakes are where new information lives. Copy and content works the same way. The safe, polished, already-been-said message confirms the world your reader already lives in. Comfortable. Forgettable. The message that lands makes them see something they haven’t seen before.

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CASE STUDY: A car dealer I worked with was hiding behind ‘great service’ when their real proposition was far more powerful: “We’ll buy your car today, no dithering, cash by lunch”. We stopped dressing it up and just said that. Sales doubled in six months.

let's find your one true thing.

If your messaging is saying the safe version of what you actually mean — or if you’re not sure it’s saying much at all — get in touch. No forms. No fuss. Just email us now.

No duplication permitted without the written consent of authors.  ©Freelance Words 2026

FW² is a fully insured creator of text, pictorial and a/v content for worldwide publication. We are also a founding partner in Thrilla Films, the UK's best script and story curation hub for film, TV and web content production.

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